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A written evaluation of your website, with the measurement behind every rating.

Ten areas, each rated Good, Fair, Needs work, or Critical. It ends in a straight verdict — refresh or rebuild — and a fixed quote either way. The report is yours to keep, whoever ends up doing the work.

Complimentary for physicians & surgical programs

Free for physicians, practices and surgical programs

Physicians, practices, and surgical programs pay nothing. Other businesses pay $750, credited in full toward any engagement signed within 90 days — so if you proceed, the evaluation costs you nothing either.

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Why a written evaluation instead of a scan score

Most website audits are a scan result with a number on it. A tool crawls the site, produces a score out of 100, and the report is really an advertisement for whoever ran it. That is not useful to a physician deciding whether to spend money.

This evaluation is written by a person, on your live site, on a stated date. Every finding carries either a measurement or a concrete consequence. Professional judgment is labeled as judgment. Anything that could not be verified is named as unverified rather than guessed at — and there is always something, because a session cannot see inside your hosting account or your Google Business Profile.

The point is that you finish the document knowing what is actually wrong, what it is costing you, and what it would take to fix — in enough detail to hand it to a different developer and get a competitive quote. That is deliberate. A report you can only act on by hiring us is a sales document, not an assessment.

Website evaluation

What we check, and how we rate it

Every evaluation follows the same written format, so two sites can be compared honestly. We measure on your live site and date the measurements. Measured fact and professional judgment are labeled separately, and anything we could not verify is named rather than guessed at.

The ten areas

1Search visibility (SEO)Titles, headings, alt text, sitemap, structured data — and whether a page exists for what people actually search.
2Content & structureEvery page crawled and counted, then mapped against the business lines you actually run.
3Content accuracySuperseded claims, stale dates, dead links, a story that ends years ago.
4Design & brandTypography, hierarchy, photography, and whether the site looks like the business it belongs to.
5PerformancePage weight, request count, image formats, measured against Google’s published Core Web Vitals thresholds.
6Mobile experienceReal breakpoints, navigation pattern, and screenshots at phone widths. Google indexes mobile first.
7AccessibilityPhoto descriptions, keyboard use, contrast and tap-target size, measured against WCAG 2.2 AA — the standard behind US accessibility complaints against business websites.
8Conversion pathsWhat each visitor is meant to do next, how many steps it takes, and where the dead ends are.
9SecurityHTTPS, certificate, and the response-header set, with an external scan grade quoted as evidence.
10Measurement (analytics)Whether anything is installed at all, and whether you can attribute a single inquiry to the site.

How each area is rated

Four points, no letter grades and no invented scores out of 100. A number implies a precision nobody has; these four say something a business owner can act on.

Where an outside tool produces a letter grade, we quote it as that tool’s output inside the finding — never as our own rating.

  • Good Meets current standards. Keep it.
  • Fair Acceptable, with specific gaps worth closing.
  • Needs work Below current standards, and costing you something.
  • Critical Actively losing customers, trust, or search presence now.
The process

How the evaluation runs

Usually about a week from your answers to the finished report, depending on how large the site is.

Questions first

What has changed about the business since the site was built, who visits it, and what should each of them do next. Half of what matters never shows up in a crawl.

Audit the live site

Every page crawled and counted, the site read both as a search engine sees it and as a person does, external scans run, screenshots captured at phone widths.

Sharper questions

The findings raise questions the first round couldn’t. Is that certification current? Where do form submissions actually go? These answers become the strongest findings.

The written report

What the site does well, what needs attention, a rated finding table, and the verdict: refresh or rebuild, with a fixed quote. Yours to keep either way.

The verdict is honest in both directions. If a refresh is enough, the report says so and quotes a refresh. We would rather lose a rebuild than sell one that wasn’t needed — the credibility of every future verdict depends on it. We have written that verdict against our own interest more than once, including on this very website.
Three pages of a finished RC Surgical Consulting website evaluation on letterhead: the cover page with the executive summary, a page showing the ten-area scorecard with Critical, Needs work, Fair and Good ratings, and a page showing the findings table with the measurement behind each finding.
Three pages from a real report — the evaluation of this website, run under the same process, which is why the scorecard has a Critical on it. Every rating carries the measurement that produced it, and the methodology footer lists what could not be verified.
ComplimentaryFor physicians, practices, and surgical programs. No charge, no obligation, and the report is yours to keep whoever ends up doing the work.
$750 for other businessesCredited in full toward any engagement signed within 90 days, so if you proceed the evaluation costs you nothing.
Quotes hold for 30 daysThe verdict comes with a fixed written quote — refresh or rebuild — valid for 30 days from the date of the report.

Questions about the evaluation

What do you need from me to start?

The site address, and about ten minutes of answers: what has changed about the practice since the site was built, who visits it, and what you want each of those visitors to do. We do not need your hosting or platform logins to run the evaluation. If you have them handy, a few questions later in the process are easier to answer, but nothing is blocked without them.

Will you tell me to rebuild no matter what?

No, and the record shows it. A refresh is the right answer when the structure fits the business and the problems are technical or cosmetic. A rebuild is the right answer when the structure no longer matches what you do, the platform is the bottleneck, or patching would cost more than replacing. The report says which, and why, with the measurements that led there.

Can I take the report to another developer?

Yes. That is the point of writing it in plain language with the measurements included. Findings are stated precisely enough that any competent developer can quote against them. The report is yours.

What if my site is fine?

Then the report says so, area by area, and you have a dated document confirming it. That is a useful thing to own. Most sites have at least a few Fair ratings worth closing, and a handful of owner-only items — confirming a Google Business Profile, checking where form submissions land — that no consultant can do for you.

Why is it free for physicians?

Because physician practices are who this business is built for, and because an evaluation is the honest way to start a conversation. It shows you how we work and what we notice before you have spent anything. If the verdict is that you do not need us, that is a good outcome for both of us.

Do you do this for businesses that aren’t medical?

Selectively, when the project is a good fit. The evaluation is $750 for a non-medical business, credited in full toward any engagement signed within 90 days. More on how that works.

Request your evaluation

Pick the website path on the intake form and tell us your site address. We reply by email within two business days.